These Terms of Use govern your use of the Psychic Reading: Chat & Tarot mobile application ("the App") provided by Play3rs ("we", "us").
By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.
The App is reserved for adults aged 18 and over. By using it you confirm that you are at least 18 years old. If you tell a guide that you are a minor, it will decline to carry out a reading.
We would rather state this plainly than bury it in the fine print. Every guide in this App is a character run by artificial intelligence, and every reply you read is generated by AI. They are not human psychics, clairvoyants or mediums. They have no real ability to predict the future, to perceive events they were not told about, or to know anything about a third party. Guides stay in character during a reading and will not discuss their own nature: if you ask one whether it is an AI, it will neither confirm nor deny it and will steer the conversation back to your reading. They are instructed never to claim to be human. The answer is on this page instead, stated plainly: they are AI.
The App is an entertainment product. Nothing it produces is advice, a diagnosis, a prediction, or a statement of fact.
The App gives no medical or psychological advice. It does not diagnose, does not comment on any treatment, and must never lead you to start, change or stop a medication or a course of care. It gives no legal advice and no financial advice: no investment, savings, crypto or gambling recommendation, and no prediction of any gain. Always consult a qualified doctor, therapist, lawyer or financial adviser.
AI-generated content can be inaccurate, inconsistent or simply wrong. Do not treat it as a source of truth, and do not base an important decision on it.
Our guides are instructed never to announce a curse, a hex, bad energy to be cleared, or any misfortune to come. They will never sell you a ritual, a protection or any additional service. They will never tell you that you must come back, write more, or that the answer will arrive in the next message. They will never give you a date for a future event, nor promise you that someone will return.
If you ever receive a message that breaks these rules, please report it using the report button on the message, or write to us. We review every report.
If a conversation suggests you are in distress, the App stops the reading, shows you real helpline numbers for your country, and does not charge you for that message. The App is not a crisis service and is not a substitute for one. If you are in danger, contact your local emergency number or a helpline immediately.
The App is free to download. Messages are paid for with credits. Each guide sets its own rate, from 1 to 5 credits per message, shown to you before you send anything. The rate of a conversation is fixed when you open it and will not change while it is running.
Please be clear about this: with no credits, you cannot send a message to a guide. There is no starting allowance and no free trial of messages.
Two things remain free, and stay free whatever your balance: a simple courtesy such as "thank you" or "hello", and a question about how the App works. Both are capped at ten per day. And a message that never receives a reply is never charged.
You can obtain one free credit per day by watching an advertising video through to the end, from the credits screen. You start it yourself; nothing is imposed on you, and the App shows no other form of advertising.
This credit does not accumulate: if you do not use it, it is withdrawn the following day and replaced by the new one. It is a gift, not an entitlement — we may change the amount, suspend it, or stop it altogether, in particular if an advertising provider stops serving these videos. Credits you have bought are not affected by this and never expire.
Credits are bought in packs through the app store's billing system (Google Play). Google is the seller for these purchases.
Nothing renews and nothing is charged automatically. There is no subscription and no commitment. Before any purchase, whichever means you use, you are asked to confirm that you are of age and to accept these Terms.
Credits are a consumable digital item with no monetary value. They cannot be exchanged for cash, transferred to another person or another account. Credits already spent are not refundable, except where the law that applies to you requires otherwise. A refund on a Google Play purchase is handled under Google Play's refund policy; a refund on a card purchase is handled by us, at support@z-ax.com. Unused credits are lost when you delete your account.
If you live in the European Union, you normally have a fourteen-day right of withdrawal on digital content. Before each purchase we ask you to expressly request immediate delivery of your credits and to acknowledge that you thereby lose that right once they are delivered. This paragraph does not restrict any right the law grants you on mandatory terms.
Your conversations are private and visible only to you. There is no communication between users in this App. You can delete any conversation at any time, and you can delete your entire account from within the App under Settings → Delete my account.
You agree not to misuse the App, not to reverse-engineer it, not to attempt to bypass its safety rules or its payment system, and not to use it for any unlawful purpose. We may suspend access in case of abuse or fraud.
The App depends on a network connection and on third-party services. We do not guarantee it will be available without interruption. We may change or discontinue features.
The App is provided "as is" without warranties of any kind, to the maximum extent permitted by law.
To the maximum extent permitted by law, Play3rs shall not be liable for any indirect or consequential loss arising from your use of the App, nor for any decision you take on the basis of AI-generated content. Nothing in these Terms limits liability that cannot be limited by law.
We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the revised Terms.
Questions about these Terms: support@z-ax.com.