App identity. This privacy policy applies to the app Tarot Reading: Psychic Chat (package name: com.play3rs.psychicchat), published on Google Play under the developer name Play3rs by the legal entity Play3rs (contact: support@z-ax.com).
This app lets you hold written conversations with guide characters that are run by artificial intelligence. These guides are fictional characters: their portraits are images generated by artificial intelligence, and they do not depict real people. Unlike most of our apps, it is not offline: to generate a reply, what you write has to leave your device. This page explains exactly what we send, where, and why.
You do not create an account, and we never ask for your email address, phone number or postal address. When you first open the app, it generates a random identifier on your device — a random number we produce ourselves. It links your session, your credit balance and your conversation history to your installation, and it disappears when you uninstall the app.
Separately from that random identifier, the app reads the Android ID of your device. It is sent to our server, which does not store it as such: it stores a hash of it — a one-way fingerprint from which the original value cannot be recovered. Alongside it we keep one date, nothing else. No name, no message, no purchase.
This fingerprint has a single purpose: the app gives one free credit per day, and that fingerprint is what stops the same device from claiming it several times over by deleting and recreating an account. For that reason, and we would rather say so plainly, it is kept when you delete your account. It is the only piece of data that survives, it is not linked to anything you wrote, and it lets no one identify you.
Everything the app sends is received by our server, hosted on Railway, which stores your account data as described under Data retention and passes the requests that need it to OpenAI. All traffic is encrypted in transit (HTTPS/TLS).
To generate a guide's reply, we send your message, the recent history of that conversation, and your birth details to OpenAI, which acts as our processor. The same provider runs the safety filter applied to your message before it is answered. OpenAI processes this data solely to return a result to us. It is not used for advertising, it is not sold, and it is not shared with data brokers.
The app contains advertising, in one single form: a rewarded video that you start yourself, from the credits screen, to earn your free credit of the day. There is no banner, no interstitial, and nothing at all while you wait for a guide's reply. If you never open that screen, you never see an ad.
These videos are served by Google AdMob. To do so, AdMob may use your device's advertising ID — which is why the app declares the AD_ID permission. That identifier belongs to Google, not to us: we never receive it, and we never connect it to your profile or to your conversations. You can reset it or delete it at any time in your Android settings, under Settings → Privacy → Ads.
Where the law requires it, in particular in Europe, a consent screen is shown before the advertising SDK starts, and your answer determines whether the ads you are shown are personalised. You can change your answer later from the app's settings.
No location — the app has no location permission and contains no geolocation code. No contacts, no calendar, no photos, no files, no microphone, no camera, no health data, no browsing history. There is no analytics SDK, and we do not sell or share your data with data brokers.
Credit packs are paid for through the app store's billing system (Google Play). Google tells us which product was bought and when, so we can add the credits to your balance, and we do not receive your payment details: no card number, no bank details, no billing address.
You can delete any conversation individually from your history. You can delete your whole account from inside the app, under Settings → Delete my account: this removes your profile, your birth details and all of your conversations, along with your readings and any reports you filed.
Two things are kept, and we would rather list them than let you discover them:
You can also write to support@z-ax.com to request deletion.
Your account data is stored on our server, hosted on Railway: your profile and birth details, your conversations (the messages you write and the replies you receive), your credit balance and your purchase records. It is kept until you delete a conversation or your account. The app also keeps your session and settings on your device, and this local copy is removed when you uninstall the app; uninstalling does not delete your account or your conversations on our server, so use Settings, Delete my account if you want them erased. Messages sent to OpenAI are processed only to return a result to us. On account deletion, only the anonymised device fingerprint and the purchase records are retained, as described above.
All traffic between the app and our servers is encrypted in transit (HTTPS/TLS).
This app is for adults aged 18 and over. It is not directed to children, and we do not knowingly collect data from anyone under 18. If you tell a guide you are under 18, it will not carry out a reading.
The guides are AI characters, not human psychics, clairvoyants or mediums. Everything in this app is for entertainment and does not replace medical, psychological, legal or financial advice.
We may update this policy. The date at the top of this page always shows the current version.