Privacy Policy

1. Data Controller

The data controller responsible for personal data collected on this website is:

ELER

18b rue Bricka

06160 Juan les Pins, FRANCE

To contact us, please use our contact form.

2. Data We Collect

We collect the following data:

2.1 Data you provide directly

• First and last name
• Email address
• Phone number (optional)
• Company name (optional)
• Project information (budget, description, requirements)
• Messages sent via contact form or chat

2.2 Data collected automatically

• IP address (anonymized)
• Browser type and operating system
• Pages visited and time spent on site
• Traffic source (where you came from)
• Cookie data (see section 7)

3. Purpose of Processing

Your data is used to:

• Respond to your contact and quote requests
• Provide the services you requested
• Improve our website and services
• Send you project-related information (if you have consented)
• Comply with our legal obligations
• Analyze site traffic and usage (via Google Analytics)

4. Legal Basis for Processing

In accordance with GDPR, we process your data based on:

• Contract performance: when you contact us for a project
• Consent: for sending marketing communications
• Legitimate interest: to improve our services and analyze site usage
• Legal obligation: for retention of invoices and accounting documents

5. Data Retention

Your data is retained for:

• Contact data: 3 years after the last exchange
• Contractual data: 10 years (legal requirement)
• Navigation data: 13 months maximum
• Chat messages: 24 hours

6. Data Sharing

Your data may be shared with:

• Cloudflare: website hosting and security
• Google Analytics: audience analysis (anonymized data)
• OpenAI: for chat assistant functionality (messages only)

We never sell your personal data to third parties.

7. Cookies

Our site uses cookies for:

• Essential cookies: site functionality, chat session
• Analytics cookies: Google Analytics (audience measurement)

You can manage your cookie preferences in your browser settings.

8. Your Rights

Under GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: restrict processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to processing of your data
• Right to withdraw consent: at any time

To exercise these rights, contact us via the contact form.

9. Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Our site uses HTTPS protocol and our data is hosted on secure servers.

10. International Transfers

Some of our technical solutions (Cloudflare, Google Analytics) may process data outside the European Union. These transfers are governed by appropriate safeguards (standard contractual clauses, adequacy decisions).

11. Complaints

If you believe that the processing of your data does not comply with regulations, you can file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

12. Changes

This privacy policy may be updated. In case of substantial changes, we will inform you via our website. We encourage you to check this page regularly.